Shipping policy

Last updated: 19 October 2026

Where we ship

We ship Australia-wide. We don't currently ship internationally.

Shipping costs

• Standard shipping is a flat $10 on orders under $100.
• Standard shipping is free on orders of $100 or more.
• Express shipping is available at checkout for $15.

The shipping cost is shown at checkout before you pay.

Dispatch

Orders are dispatched the same or next business day. Business days are Monday to Friday, excluding public holidays. Orders placed on a weekend or public holiday are dispatched on the next business day.

Delivery

Standard shipping usually arrives within 2–6 business days after dispatch, and Express within 1–3 business days. Regional and remote areas can take longer.

Address and missing parcels

Please check your delivery address at checkout, as we can't redirect parcels once they've been dispatched. If your tracking hasn't moved for several business days, or your parcel says delivered but hasn't arrived, email info@inspiredfragrances.com.au with your order number and we'll follow it up with the carrier.

Damaged in transit

If your order arrives damaged or leaking, email us within 7 days of delivery with a photo and we'll replace it. See our refund policy for details.